View a map of cleco payment locations including cleco customer service offices.
Chelco bill pay phone number.
For further assistance with our programs or services give us a call at 850 892 2111 and ask to speak to member services or visit one of our six area offices.
Some chelco members have experienced scam calls where the caller pretends to be from chelco and threatens to disconnect their service or demands payment over the phone.
Contact chelco via the form below and a representative will be in touch within one business day.
If you have not registered before then you will need to register now.
At chelco we take pride in offering exceptional member service.
Fax to 850 892 4932.
To report a power outage dial 850 307 1211 immediately.
Payment options pay online by phone by mail or at a payment location.
Today chelco is headquartered in defuniak springs and our service territory encompasses mainly walton and okaloosa counties in addition to portions of western holmes and eastern santa rosa counties.
Contact chelco via the form below and a representative will be in touch within one business day.
Remember this form cannot be used to report a power outage.
We are here to help.
Chelco choctawhatchee electric cooperative.
Remember this form cannot be used to report a power outage.
To switch to paperless billing download the form at the bottom of this page and return it to chelco.
Box 512 defuniak springs fl 32435 or take to an area office.
For the safety of our members and employees we ask that only one person per account be in the lobby at a time and that everyone practices social distancing.
An additional fee is incurred with payment by credit card.
We have six area offices to serve your needs.
Monday friday 8 a m.
Chelco s payment offices reopened to the public june 15.
You may also call a member service representative at 850 892 2111 during regular business hours.
Auburn 3097 locke lane crestview fl 32536 hours.
You may also call a member service representative at 850 892 2111 during regular business hours.
Cash check or credit card payments can be made anytime at chelco s kiosks.
There is no additional fee with check orcash payments but there is a fee with payment by credit card.