Information about the city s response to covid 19.
City of gainesville water bill payment.
The account initiation fee of 48 44 is required plus a deposit based on the meter size located at the site.
Your pin number is located underneath your account number in the upper right hand corner of your bill.
Once you gained access to your account you have the ability to register for additional payment options.
Find things to do during your visit to gainesville.
With that in mind we have added payment options as described below in order to comply with restrictions or guidelines recommended by the cdc as alternatives to making customer utility payments in person at the city hall lobby located at 200 s.
Online payments prepaid.
See the city bus schedule.
Learn more about the 2021 budget.
The city of gainesville is going green.
For pending disconnects on prepaid accounts pay via money gram or fidelity express.
To go to the main city website click on the city logo.
Box 2496 gainesville ga 30503 770 535 6865 business hours mon fri.
352 334 3400 admin 800 818 3436 toll free 352 334 3434 customer service.
In office payments due to the federal reserve coin shortage we will require that you use exact change when processing a cash payment beginning august 1st checks credit debit cards money orders or cashier s checks are acceptable forms of payment.
Due to the covid 19 pandemic the city of gainesville s primary concern is the health and safety of our citizens customers and staff.
The city of gainesville water under the city water resources department provides water for about 140 000 residents living within the gainesville corporate limits a large portion of unincorporated hall county and within the corporate limits of the cities of clermont buford oakwood braselton flowery branch and gillsville.
As department of water resources moves toward normal operations we will resume assessing late fees september 1st and shutoff for non payment october 1st.
Labor day garbage and recycling schedule.
Customers who are having a difficult time making payments during this crisis are encouraged to contact our customer care team at 770 535 6878 or email email protected to make arrangements prior to september 15th.
Read about your water quality.